How To Set Up Automatic Reply On Facebook

August 18, 2022 ten min read

8 Set-To-Use Facebook Messenger Motorcar-Reply Message Samples

Facebook Messenger is one of the most popular customer communication channels out there. And customer service teams are busier than e'er considering of it.

Why? Considering it's near impossible to go on up with the sky-high customer's expectations. Today's consumers are pickier than ever. They want your business to exist available for questions all twenty-four hours long.

Only yous and your team deserve some reanimation too. Whether it'due south for a long vacation to a sunny island or a 30-minute lunch intermission, you tin can't and shouldn't monitor your Facebook letters all the time. You're not a robot.

In order to still make sure every single one of your customers gets an instant reply — no affair at what time — is by using motorcar-replies. In the adjacent few minutes, you'll acquire how to ready an motorcar-reply on Facebook and detect some ready-to-use Facebook Messenger auto-answer bulletin samples.

How to ready upward a Facebook Messenger auto-respond messages

There are two ways to ready upward a Facebook Messenger auto-answer. First, nosotros'll get into setting upwardly an auto-reply via your regular Facebook Messenger account.

How to ready an motorcar-reply in your Facebook account

Set-up:

1. Click on 'Settings' at the pinnacle of your Facebook page.
2. Next, navigate to the column on the left and click 'Messaging'.
3. Add the message yous want to send as an automobile-reply nether 'Response Assistant'.
4. Don't forget to click 'Save'.

You can personalize letters with the following variables:

1. Your customer'due south first name
2. Your client's last name
3. Your customer'due south full proper noun
4. The Facebook URL to your page
5. Your website'southward URL
6. Your telephone number
7. Your electronic mail accost

How to gear up an auto-respond with Trengo

By using a customer service platform like Trengo, you tin can create one auto-respond for all your communication channels. Whether that's Facebook Messenger, WhatsApp, live chat, WeChat, or any other pop channel.

What makes using Trengo actress easy, is that you can set auto-replies that automatically get turned on during the following instances:

1. During business hours
2. Exterior of business hours
3. On specific days (for example: just on weekends)

This ways you won't take to constantly change your auto-reply message (with the hazard of forgetting to plow information technology off).

Fix-up:

1. Go to Trengo's settings >automation >auto replies.
2. Click on the + sign.
3. Pick Facebook Messenger equally a channel.
4. Decide when the auto-respond should exist triggered.
5. Fill in the motorcar-reply bulletin.
6. Click 'Salve'.

viii Facebook Messenger Auto-Reply Message Samples

Now that you lot know how to set upwardly an auto-reply, information technology'due south time for some well-deserved inspiration. Let's swoop in.

1. "Thank you for reaching out! Nosotros'll become back to you within 2 hours. Kind regards, the [visitor] Team."

two. "Hiya! Welcome to [company]. We'll get back to you as soon every bit we can. In the concurrently, you can check out our assistance center for more than information: [link]."

3. "Hello! Nosotros wanted to let you know that nosotros have received your message and will be in touch before nosotros close at [time]."

4. "Thanks for reaching out to united states of america via Facebook Messenger. We'll get back to yous soon."

five. "Hey in that location! Good to see you here. Did y'all already know we currently take a 50% discount on all of our products? The lawmaking is XXXX. Savour the rest of your day!"

six. "Hello! 👋 We're currently closed, just we'll get back to you around [time]. In the meantime, yous tin can read our new weblog article [title] by clicking here: [link]."

7. "Hi at that place! Welcome to [company]. Nosotros have received your message and will get back to you inside [time frame]."
8. "Thank you for your message! Nosotros're currently out of the function, simply nosotros'll get back to you first thing in the morning."

Get started

Inspired? That means it's time for action. Simply copy-paste the above examples and apply them to your liking. Personalize them or only leave them as they are, it'southward all up to you.

I'd also like to invite you to start a trial business relationship with Trengo and observe how our tool makes managing Facebook Messenger piece of cake and fast.

Endeavor Trengo for free!🚀

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Source: https://trengo.com/blog/communication/facebook-messenger-auto-reply-message-samples/

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